Privacy Policy

Privacy Policy Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

H2 Property Management collects the following data:

• Name, Address, Phone, Email Address

How do we collect your data?

You directly provide H2PM with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
• Contact us via a contact form on our website

H2 Property Management may also receive your data indirectly from the following sources:

• Your previous management agent

How will we use your data?

H2 Property Management collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.
• Manage your property and common areas within the agreed contract

If you agree, H2 Property Management will share your data with our partner companies so that they may offer you their products and services.

• Maintenance and property professionals

When H2 Property Management processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

H2 Property Management securely stores your data at 1 The Mall, Lucan, Co. Dublin.

H2 Property Management will keep your data for the required period as required by law. Once this time period has expired, we will delete your data manually.

Marketing

H2 Property Management would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop H2 Property Management from contacting you for marketing purposes or giving your data to other members of the H2 Property Management Group.

If you no longer wish to be contacted for marketing purposes, please email info@h2pm.ie.

What are your data protection rights?

H2 Property Management would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request H2 Property Management for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that H2 Property Management correct any information you believe is inaccurate. You also have the right to request H2 Property Management to complete the information you believe is incomplete.

The right to erasure – You have the right to request that H2 Property Management erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that H2 Property Management restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to H2 Property Management processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that H2 Property Management transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 01 554 6284

Or write to us: 1 The Mall. Lucan, Co. Dublin, K78 ET20 or email info@h2pm.ie.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

H2 Property Management uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Identifying products and services linked to your account

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – H2 Property Management uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – H2 Property Management uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. H2 Property Management sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
• Google Analytics Tracking
• Google Adwords Tracking
• Goolge Remarketing Cookies

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The H2 Property Management website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

H2 Property Management keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about H2 Property Management privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@h2pm.ie

Call us: 01 554 6284

Or write to us at: 1 The Mall, Lucan, Co. Dublin, Ireland, K78 ET20

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that H2 Property Management has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Address: 21 Fitzwilliam Square South, Dublin 2